Privacy Policy

Who We Are

Stanford Learning (“Company”, “Stanford Learning”, “we”, “us”, “our”) is a professional learning and certification-oriented e-learning platform. We are committed to protecting your privacy and safeguarding your personal data in accordance with applicable data protection laws and regulations.
Our principal address is:

Stanford University
450 Jane Stanford Way,
Stanford, CA 94305–2004, USA

This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, and communications.

Definitions
 

• “Client”, “You”, “Your” – An individual or organization engaging with Stanford Learning services

• “Booker” – A person booking services on behalf of a Client

• “Website” – Stanford Learning’s official website and digital platforms

• “Services” – Professional learning, training, certification, and related support services

• “Working Days” – Monday to Friday, excluding public holidays

• “GDPR” – General Data Protection Regulation (EU) 2016/679
   

What Personal Data We Collect

We may collect and process the following categories of personal data:

1. Identity & Contact Information

• Full name

• Email address

• Phone number

• Postal address

Collected to respond to enquiries, provide guidance, process enrollments, and deliver services.

2. Billing & Transaction Information

• Billing address

• Payment confirmation details

 
⚠️ We do not store or retain card or banking details once payment processing is completed.

3. Academic & Professional Information

• Course preferences

• Assessment results

• Certification and enrollment records

Collected solely for service delivery, certification processing, and learner support.

4. Communications Data

• Emails, calls, messages, and support interactions related to our services

Website & Technical Data

When you visit our Website, we may automatically collect:
 

• IP address (anonymised)

• Browser type and device information

• Website usage and navigation data
   

This data is used only for analytics, security, and performance improvement and is not used to personally identify you.

How We Use Your Data

We use your personal data to:
 

• Respond to enquiries and provide information

• Process enrollments and payments

• Deliver learning programs and certifications

• Conduct assessments and issue certificates

• Provide learner support and service communications

• Improve our website, services, and user experience

• Meet legal, contractual, and regulatory obligations
   

Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

Contractual Necessity

Where processing is required to deliver purchased courses, exams, or certifications.

Legitimate Interests

To improve services, support learners, and offer relevant professional learning opportunities—without overriding your rights.

Consent

Where you have explicitly consented (e.g., marketing communications, enquiry follow-ups).

Marketing Communications

Stanford Learning may contact you with information about similar programs or services relevant to your interests.

• You can opt out at any time via unsubscribe links or by contacting us directly

• We do not sell or misuse your data for third-party marketing
   

Sharing of Information

We do not sell or rent personal data.

We may share data only when necessary with:
 

• Certification bodies and examination institutes (for exam registration and certificate issuance)

• Service providers supporting platform operations

• Legal or regulatory authorities where required by law

All third parties are bound by strict confidentiality and data-protection agreements.

Data Storage & International Transfers
 

• Personal data is stored on secure servers with appropriate technical and organizational safeguards

• Where international data transfers occur, we ensure:

  • Adequacy decisions, or

  • Contractual safeguards (e.g., standard contractual clauses), or

  • Equivalent lawful protections
     

Your Rights
You have the right to:
 

• Access your personal data

• Request correction or rectification

• Request erasure (“right to be forgotten”)

• Restrict or object to processing

• Withdraw consent at any time

• Request data portability (where applicable)
   

To exercise your rights, contact us using the details below.

Data Security

We implement industry-standard security measures, including:

• Access controls

• Encryption where applicable

• Restricted internal access
   

While we take all reasonable steps to protect your data, internet transmissions cannot be guaranteed as completely secure.

Cookies & Tracking Technologies

We use cookies to:

• Maintain user sessions

• Improve website performance

• Analyse traffic and usage
   

You can manage or disable cookies through your browser settings. Disabling cookies may impact website functionality.

Third-Party Links

Our Website may contain links to third-party services (e.g., social media, video platforms). We are not responsible for the privacy practices of those external websites.

Updates to This Policy

We may update this Privacy Policy periodically to reflect legal, technical, or operational changes. Updates will be published on our Website, and continued use of services constitutes acceptance of the revised policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

📧 privacy@stanfordinstitute.com
📍 Stanford University, 450 Jane Stanford Way, Stanford, CA 94305–2004